Our Customers

We provide world class customer service to guide you through every step of the process from planning your desired future state, through implementation and ongoing support.

FitnessEMS cares about our customers and fitness industry as a whole.

Michael S. – Gold’s Gym

Unbelievable product, with impeccable customer support.

Jon B. - Brick Bodies

Within minutes I know what needs to be addressed.

James S. – The Family Y

We highly recommend it.

James S. – The Family Y

Our association has nine facilities with over a thousand pieces of equipment. The FitnessEMS system has allowed us to stream line the work order process and greatly decrease our downtimes.

Michael S. – Gold’s Gym

The FitnessEMS system is a no brainer for Gym owners. I am extremely sensitive to the upkeep of our gyms, and FitnessEMS plays an integral part in maintaining all of our gyms. We all check the dashboard every day, which gives us a snap shot of all the equipment that needs repair.

No better money spend.

Service providers and people in leadership positions get emails when a piece goes down, changes status, and is fixed. The history portion has already paid dividends for us. We no longer continue to throw good money at bad equipment. For me, there is no better money spend. Unbelievable product, with impeccable customer support on all ends.

Ike S. - Planet Fitness

Before we found FitnessEMS my job was impossible.

The FitnessEMS system is a no brainer for Gym owners. I am extremely sensitive to the upkeep of our gyms, and FitnessEMS plays an integral part in maintaining all of our gyms. We all check the dashboard every day, which gives us a snap shot of all the equipment that needs repairs.

Michael S

Gold’s Gym

I am the service manager for seven Planet Fitness locations. Before we found FitnessEMS my job was impossible. With FitnessEMS I can see the status of every open job on one page. With the email feature I know about breakdowns as soon as they are reported.

It has streamlined the communication between the club and the tech. Also having all the serial and model numbers in the database saves me all those extra trips back to the club. I also find the repair history a very handy tool. I feel we could not have made a better choice when it comes to an equipment management system.

Before we found FitnessEMS my job was impossible.

Ike S.

Planet Fitness

Within minutes I know what needs to be addressed
FitnessEMS has changed the way we operate as a business for the better. We currently use the platform to not only track and maintain our equipment, but all of our facility assets as well. I really like the email notifications when new work orders and communication updates are created. It keeps me up to date whether I am on the road or in the office.

The most valuable function of the system for my role is the ability to see the status of every asset from multiple locations with one click of a button. Within minutes I know exactly what issues need to be addressed and I can focus on getting those problems solved for the clubs.

It also helps with holding everyone accountable for keeping things up and running at all times. Using the platform lets us get back to doing what we do best; helping people change their lives. FitnessEMS is truly an asset.

Jon B

Brick Bodies