Do you allow for multiple locations in the program?

FitnessEMS is built to support fitness organizations of any size, from a single club to a network of hundreds. Multi-location management is part of the core system. Each role gets a focused dashboard that highlights exactly what they need to see.

  • Members can report issues easily, giving your team direct visibility into what people are noticing on the floor.
  • Staff have a simple way to log equipment or facility problems without slowing down their shift.
  • Technicians see prioritized work orders along with full service history, so they can work faster and avoid repeat repairs.
  • Vendors are included in the workflow, with purchase orders, service requests, and updates kept in one place.
  • Managers see what is happening in their club at a glance, including open issues and overall performance.
  • Regional managers can compare multiple locations to spot trends and maintain accountability.

Directors get high-level visibility into costs, compliance, downtime, and member impact without sorting through spreadsheets.

This structure gives everyone the clarity they need to keep facilities operating smoothly. The system scales naturally as organizations grow, keeping processes consistent and accountable whether you manage one club or many.

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Tom Strickland

Tom Strickland is an entrepreneur and industry veteran in the fitness sector. In 1999, he founded Consolidated Electronics, a company providing repair and delivery solutions for fitness equipment. In 2009, he launched the software platform FitnessEMS, focusing on field service and facility asset management, enabling health clubs and gyms to take full control of their equipment lifecycles, maintenance processes, and costs. With over two decades of hands-on experience, Tom is passionate about empowering fitness operators with practical tools and insights to run more efficient operations with the end goal of member retention through improved experiences. Always open to connecting with others in the health & fitness space.

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Equipment & Facility Management CMMS

Member Retention

Member Voice

Bundle Equipment & Facility Management CMMS, Member Voice, and Member Surveys to Work Smarter

When Equipment & Facility Management CMMS is bundled with your Member Voice and Member Surveys tools, you create one comprehensive system that manages feedback, fixes, workflows, and follow-through—all in one app.

It’s smarter, faster, and easier for your team and your members.

One bundle. Better results. Real impact.