PROBLEM 01:

Poor communication regarding equipment issue will result in confusing everyone with a stake in proper club operation from front desk to members and everyone in between.

#Solution 01:

FitnessEMS streamlines and simplifies communication by providing a place, process and vocabulary to get issues reported and repaired faster.

Problem 02:

Slow repairs often result from slow diagnostics which is the result of technicians needing to be physically on location before beginning the repair process.

#Solution 02:

FitnessEMS functionality allows techs to understand problems and order parts without that time consuming first trip to diagnose an issue.

Problem 03:

Without accountability repairs take longer and cost more.

#Solution 03:

FitnessEMS focuses each user on their job in the repair and maintenance process, streamlining the process and uncovering poor performers.

Problem 04:

Ordering unneeded parts or ordering parts already on hand cost money.

#Solution 04:

FitnessEMS provides insight to inventory and previously ordered parts required to repair equipment based on complaints.

Problem 05:

Staff that can't easily report a problem or share insight to a problem reflects that the organization doesn't care.

#Solution 05:

We train your staff on a host of equipment related vocabulary and how to share resolutions with members.

Problem 06:

With no understanding what each piece of equipment cost to operate and maintain, there is no basis for solid equipment purchasing decisions.

#Solution 06:

FitnessEMS provides Total Cost of Ownership reporting individually or categories and equipment groups.

Problem 07:

Regional leaders with no real time insight to day to day problems at locations can.t have a good understanding of location operators, until they visit locations.

#Solution 07:

FitnessEMS provides strong insight into what's going on at all your locations on one easy to understand dashboard.

Problem 08:

Poor technician performance is costly and can be dangerous to your members and bottom line.

#Solution 08:

FitnessEMS builds in rigid processes based on your needs keeping technicians in check every step of the way.

Problem 09:

Technicians often wait until they are in a position to batch repairs before ordering parts.

#Solution 09:

With FitnessEMS techs can easily understand what parts are needed and they can order through hyperlinks onsite in real time.

Problem 10:

No easily accessible repair history can delay every repair and cause a host of other problems.

#Solution 10:

With FitnessEMS every technician can see what he/she did to repair a particular complaint and see how others repaired complaints they are dealing with.

Problem 11:

Second row, third from the left is a very ambiguous description of a unit in need of repair.

#Solution 11:

FitnessEMS uses easy to identify labeling and easy to choose corresponding numbers in the system.

Problem 12:

What is improper maintenance? Anything outside of recommended maintenance in the manufacturers’ handbook. This is the quickest way to a gross liability claim.

#Solution 12:

FitnessEMS allows you to build in Manufacturer specific checklists for any group of equipment and easy access records when needed in slip and fall cases.

Problem 13:

Every club operation should have some system in place for equipment repair and maintenance.

#Solution 13:

FitnesEMS was created by the best fitness industry technicians with help from hundreds of successful club operators. The FitnessEMS DNA consists of over 25 years in the fitness equipment repair and maintenance.

Problem 14:

Lack of Preventative Maintenance records increases liability while decreasing technician control.

#Solution 13:

The FitnessEMS step by step approach and reporting insures that maintenance is done correctly and comprehensively, thus reducing exposure to liability.

Problem 15:

Yup, There is even more...

FitnessEMS solves all of this and more. Request a demo to check it out.