Tom

I have technicians on staff, how does this help them?

By Tom / November 14, 2025
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FitnessEMS is designed to remove friction for technicians, whether they work on-site or support multiple clubs. Instead of chasing incomplete information, they get everything they need in one organized dashboard. Work orders are prioritized, and each ticket comes with complete equipment history. Techs can see past work, warranty information, and…

Do you allow for multiple locations in the program?

By Tom / November 14, 2025
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FitnessEMS is built to support fitness organizations of any size, from a single club to a network of hundreds. Multi-location management is part of the core system. Each role gets a focused dashboard that highlights exactly what they need to see. Directors get high-level visibility into costs, compliance, downtime, and…

Turn Broken Equipment & Equipment Downtime into Membership Retention Opportunities

By Tom / September 23, 2025
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Member retention is the cornerstone of long-term profitability for fitness clubs. While many operators devote significant effort to acquiring new members, the real opportunity lies in improving retention among their existing member base. Traditional approaches—such as emphasizing friendly staff, clean facilities, and a variety of programming—are important but often insufficient.…