FAQ

I have several managers , staff and regional employees, do you charge for “logins” or “seats”?

By Richard UY / November 14, 2025
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FitnessEMS does not charge per login or per seat. In the fitness industry, that pricing model creates unnecessary barriers and accountability problems. Multiple staff, managers, techs, and regional employees need access. Sharing logins causes security issues and makes it difficult to prove who completed a specific task, which is especially…

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I have a lot of equipment all over the club, are there limits to items I can manage?

By Richard UY / November 14, 2025
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FitnessEMS can manage any amount of equipment. Whether you oversee a few hundred pieces or several thousand across many locations, the system remains organized and responsive. Each asset has its own profile with serial numbers, service history, warranty details, and vendor information. When an issue is reported, it connects instantly…

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I have technicians on staff, how does this help them?

By Richard UY / November 14, 2025
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FitnessEMS is designed to remove friction for technicians, whether they work on-site or support multiple clubs. Instead of chasing incomplete information, they get everything they need in one organized dashboard. Work orders are prioritized, and each ticket comes with complete equipment history. Techs can see past work, warranty information, and…

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Do you allow for multiple locations in the program?

By Richard UY / November 14, 2025
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FitnessEMS is built to support fitness organizations of any size, from a single club to a network of hundreds. Multi-location management is part of the core system. Each role gets a focused dashboard that highlights exactly what they need to see. Directors get high-level visibility into costs, compliance, downtime, and…

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